We want the Pandora Care users to have the best experience using our care management system. Here you will find useful information and videos to helping you to get started and ensure that you are making full use of our management system.
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Welcome to your
Customer Area
We want the Pandora Care users to have the best experience using our care management system. Here you will find useful information and videos to helping you to get started and ensure that you are making full use of our management system.
LATEST REPORTS AND UPDATES
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Pandora App - New added features
Update : - Risk assessments - Missing information - Physical intervention info
12/02/2019 - 10:00
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Auto save
Update : Reduces risk of information being lost in important errors such as CCR and monitoring forms
12/02/2019 - 10:00
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Timeline filters
Update : Additional filters have been added
12/02/2019 - 10:00
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Merger site update
Update : Users with access to both JCP and JRCS site can now operate on one platform with one user login. This allows users to audit and create for both companies from one area
12/02/2019 - 10:00
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Seclusions
Update : A new All seclusions area on the app. This allows employees to work on the same seclusion rather than having to create a new one each time a handover happens.
27/06/2018 - 13:30
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What's next?
Update : You will soon be able to log any safegurading referrals. Look out for details of this update soon.
23/05/2018 - 18:15
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What's next?
Update : To improve the data recording experience of our users we created a new section to create post-incident investigations.
23/05/2018 - 18:15
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What's next?
Update : An update to the historical risk assessments will allow you to view a hitorical timeline of risk assessments for better reporting
23/05/2018 - 18:15
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What's next?
Update : Behavioural Intensity section will be updated to allow user to monitor any changes over time.
23/05/2018 - 18:15
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Task Engine
Update : Tasks Can now be Reallocated! Check the new feature out
23/05/2018 - 18:00
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Cawston Park: Pandora System back online
Update : Due to power outage at Cawston Park, some user may have experinced difficulities accessing Pandora for 45 minutes. The system is now fully back online, We apologise for the inconvenience.
28/03/2018 - 12:00
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New Activities Area on the App
Update : Create and update activities from the patient profile
21/02/2018 - 09:30
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Changes to Observation on the App
Update : Check out the new layout for observations! Slide to the left or right to make changes.
20/02/2018 - 15:00 to 25/02/2018 - 15:00
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New Reports Pop Ups
Update : If your patient is in danger when updating the vital obs, we'll make sure you know.
15/02/2018 - 15:15
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Searching for Incidents by Location
Update : Check this out on the Incidents Dashboard
15/02/2018 - 15:15
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Historical Seclusions
Update : Are now available!
15/02/2018 - 15:15
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Incident Report Filters
Update : Check out the new filter setup on the incident reports list
15/02/2018 - 15:15
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Clothing Forms
Update : Check out the new clothing forms! Available from patient whereabouts on web and under forms in the app
31/01/2018 - 09:45
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Food Record Forms
Update : Check out our new food record forms. Accessible through the forms on tablets and under physical health on the web
31/01/2018 - 09:45
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Patient Activity Calendar
Update : Check out this new feature. Can be found under Patient Menu and profile
24/01/2018 - 09:45
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Pandora Update
: Observation timeline. Check this new feature out through the patient profile to see all observation reviews over a period of time
19/01/2018 - 16:15
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Pandora Update
Update : Please check out our new Pandora features: All Data Export from lists and new filters for the incident report dashboard
17/01/2018 - 09:30 to 24/01/2018 - 09:30
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Reporting Pandora system Issues
Update : If you are experiencing any issues with Pandora, please send your query to support@pandorax.co.uk
05/01/2018 - 14:00
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Reporting Pandora system Issues
Update : If you are experiencing any issues with Pandora, please send your query to support@pandorax.co.uk
05/01/2018 - 14:00
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Combine Incidents with Seclusions
Update : This brand new feature allows customers to change combinations of any seclusion and combine them with a specific incident within a 6 hour time frame of the seclusion start time.
15/12/2017 - 14:00
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Fluid Balance Chart
Update : This form can be found within the profile within the profile in the physical health section. This will allow you to directly input into Pandora Care without having to upload the form.
01/12/2017 - 09:00
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Food Record
Update : This form can be found within the profile within the profile in the physical health section. This will allow you to directly input into Pandora Care without having to upload the form.
07/12/2017 - 16:30
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Consent For Disclosure Form
Update : This form can be found within the profile within the sub menu labelled consent. This allows you to directly input into Pandora Care without having to upload the form.
10/12/2017 - 12:00
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Patient Activity Calendar
Update : Each Patient will now have a patient calendar within their profiles, within this calendar you can set different activities which have been completed and this will include time spent with RC. The activities calendar is a new facility which will allow different levels of engagement and activities to be recorded within a simple accessible format.
06/12/2017 - 11:15
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Observation and Seclusions Dashboard
Update : Much like our brand-new incident reporting dashboard there is now a seclusions and observation dashboard within the incident reporting section of the desktop version. This dashboard is just as customisable and provides you with key data and reports about observations and seclusions.
09/12/2017 - 10:00
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Incident Reporting Dashboard
Update : This brand new customisable dashboard can now be found in the incident reports section of the desktop version of the software. This will now allow you to report on Key Incident Reporting data and generate reports based on Patient and Units between any time period.
04/12/2017 - 14:00
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Offline mode
Update : Pandora X are pleased to introduce to you our new offline mode to Pandora Care Management System Android Application. The new feature ensures that poor wifi coverage will not get in the way of your work. This facility allows you to conduct your day to day work and will publish live data as soon as coverage improves and synchronises.
20/11/2017 - 11:30
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Old incident reporting system
Update : The old system has now been reverted and working fine. Development will test the system for 24 hours to ensure it continues to work properly.
11/07/2017 - 18:00
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New Incident reporting system error
Identified : Currently experiencing issues with incident reporting system. Developement team are looking into reverting to old version.
11/07/2017 - 17:00
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runtime error fixed now running as usual
Identified : Runtime error fixed now running as usual
11/07/2017 - 12:00
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login access
Update : We are having problems with our internal server therefor you cannot login into pandora
10/07/2017 - 15:30
Location
16 - 18 Highstreet
Dereham, Norfolk
NR19 1DR
How to find us
Online Support
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