The focus on incident reporting needs to change. The focus should be less on the response to incidents and more about the prevention of incidents. However, this can only be achieved through a clear reporting system. This will help to gather data which will allow for in-depth analysis.
Focus on Prevention
As the saying goes, ‘prevention is better than cure’, this definitely applies when dealing with incidents. Therefore to be able to prevent an incident clearly demonstrates the safety of your service. However, constantly reacting to incidents suggests there isn’t robust enough care plans and risk assessments in place.
One of the key benefits of a strong system for reporting incidents is the ability to use the data. This data can be exported, analysed and reported on easily.
Using the data learned from an accident to prevent similar ones from occurring again is one of the main reasons for properly documenting incidents. It is well-recognised that clear and concise incident reporting is the best practice for a safer workplace. Therefore once you make your incident reporting system mobile you are opening up the ability to report incidents much more efficiently.
It is very rare that incidents occur in an office in front of a computer. Usually, incidents take place in other locations where computers may not be easily accessible. Therefore, it is essential that employees have easy access to an incident reporting system. This ability to mobilise incident reporting is now a fundamental requirement for a safer service.
To summarise, what are the benefits of a mobile incident reporting system?
- Ease of reporting incidents in often busy environments.
- Accessibility of documentation.
- The ability to easily track the most frequent and common type of incident and therefore use data analysis.
- The reduction of errors caused by delays in reporting.