It is our number one rule to ensure all our customer get the best experience using our systems. Customer support is at the heart of what we believe in as an organisation. At Pandora we want all the users to be happy and empowered by using our care management system to improve the quality of care and making their everyday life easier.

Customer Area

Our customer area gives our customers full access to help and support. We believe in giving our customers a variety of options to seek support.

Support Videos

We have clear support video which demonstrate how to use different areas of the system.

Frequently asked questions

We always record all the questions asked by our users and record the frequent ones to make it easier for our user to access the answers to their questions quickly.

LIVE chat

It is important to us that there is always a Pandora Xpert available for online support to our customers.


We provide all our customer with a 24 hours support email for any queries or support they may require


We have an in hours and out of hours support line for our customer to receive any support they may have

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Want to know how Pandora Care can help your Business ?
Email us at or call us at +44 01603 937648